UK DISPATCH•ORDER BY 2PM FOR SAME-DAY DISPATCH (MON–FRI)•FOR LABORATORY RESEARCH USE ONLY

UK DISPATCH•RESEARCH USE ONLY

UKDP HELP CENTRE

Frequently asked questions

Clear answers about UKDP research products, supplied formats and ordering. Every product is for controlled laboratory research only.

For laboratory research use only. UKDP products are not for human or veterinary use, consumption, administration, diagnosis or treatment.

Still need help?

Send the relevant order or product details and our team can direct your enquiry.

PRODUCTS & INTENDED USE

Products and research use

What UKDP supplies and the boundaries that apply to every catalogue item.

The current catalogue includes research peptides, branded research blends, NAD+ as a research compound and Bacteriostatic Water as a laboratory supply. Each product page shows the catalogue name and supplied amount.

They are supplied exclusively for controlled laboratory research. Customers are responsible for appropriate handling and for complying with applicable laws and regulations.

No. They are not intended for human or veterinary use, consumption, administration, diagnosis or treatment.

No. The catalogue presents laboratory research materials, not medicines, supplements or cosmetic products, and it does not provide clinical or therapeutic claims.

PRODUCT DETAILS

Product Formats and Information

Supplied formats, product information and the details to check before ordering.

Current peptide product pages identify the format as Lyophilised Powder. Bacteriostatic Water is listed separately in 5 mL and 10 mL sizes as a Laboratory Diluent. Always confirm the received label and lot information before laboratory handling.

Where available, use Laboratory Results → View PDF on the product page to open a reference summary of a third-party laboratory report. The summary retains the tested sample details and does not establish results for every size or batch. Contact us if you need further product information.

Each product page lists the product name, supplied amount and available options. Check the received label before handling, and contact us if a specification you need is not listed.

Follow the storage and handling information on the received label and any lot-specific documentation. The site does not give one blanket storage rule because the correct requirements can differ between materials and forms.

It is listed in 5 mL and 10 mL sizes as a laboratory supply and laboratory diluent. Formulations can differ, so confirm the product label and supporting documentation before relying on a specific formulation claim.

That should not be assumed. GLOW and KLOW are UKDP catalogue identifiers. Confirm the current constituent table, the amount of each component and the stated total against the product label and batch record.

TOOLS & ORDERING

Research tools and ordering

What the calculator does, where orders dispatch from and how to get support.

No. Product information does not provide mixing, injection, route, dose or administration instructions. The Peptide Calculator provides mathematical estimates for research calculations only; it is not medical or administration guidance.

Orders are dispatched from the UK. Orders placed and paid before 2 pm Monday to Friday are eligible for same-day dispatch where stock is available and no payment, address or compliance check is outstanding. Dispatch is not the same as delivery; Royal Mail delivery aims are not guarantees.

For order, delivery, return or account support, email help@ukdirectpeptides.com and include the order number and checkout email. For general, product or batch-information enquiries, email info@ukdirectpeptides.com with the exact product name, size or volume and any batch or lot reference.

Order confirmations and other transactional messages are sent from sales@ukdirectpeptides.com.

UK delivery is available by Royal Mail Tracked 48 for £3.99 or Royal Mail Tracked 24 for £4.99. UK baskets of £60 or more after discounts receive Royal Mail Tracked 24 free, applied automatically at checkout. International delivery, where available and lawful, is charged by destination and does not qualify for the UK free-delivery offer. Available payment methods are displayed at checkout.

Question not covered?

Contact UKDP with the exact details and we will direct your enquiry to the right place.

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For research use only. Not for human or veterinary use.